About High Touch Inc.
INCORPORATED SINCE
1984
CO-FOUNDERS
Ted Cary
Dave Glover
Mark Lenz
DID YOU KNOW?
The name ‘High Touch’ came from the #1 New York Times Bestseller “Megatrends” written by John Naisbitt. “Megatrends” was written based on predictions for tomorrow based on a dynamic analysis of what America is today; and proved to be true in anticipating major shifts for the world.
Case #192: Streamlining processes through custom solutions
Client: Office Products Recycling Associates
OUR CHALLENGE
Office Products Recycling Associates (OPRA) is an inkjet/toner cartridge and cell phone recycling brokerage company. Global Re-Source Funding (GRF) is an end-user collection program, created by OPRA that schools, churches, small businesses and non-profits use as a fund-raising program.
Their web site was primarily static and changes or additions to the site had to be taken to resources outside their company. Due to the nature of their business, changes and additions were frequently required leading to additional costs, as well as delays in making necessary changes to the content and appearance. OPRA needed a solution that would allow them to make timely changes and lower their costs while allowing vendors to print shipping labels for GRF.
THE HIGH TOUCH SOLUTION
High Touch developed a web site solution for OPRA by implementing a Content Management System (CMS). High Touch answered their unique needs by giving them the freedom to style text as they would like it to appear on their site. Also by programming a custom online label feature for employees, processes improved resulting in efficiencies and employee convenience.
PROVEN RESULTS
• Content is added by OPRA resulting in a fresh site
• Communication improvement between OPRA and client base
• Custom programming achieves streamlined processes
