Managed Services
Staying in touch with the latest technology and upcoming technology trends is part of what High Touch offers to small to mid-size businesses. Businesses often find that augmenting their current IT staff is helpful for providing additional expertise in project management. High Touch delivers cost-effective solutions for projects of any size. Our Managed Services team is available to serve as your complete IT department or as an extension of your IT department.
Managed Services are IT (Information Technology) services provided by an outside IT company. Managed Services provide affordable solutions to businesses for a fixed monthly rate. MSPs (Managed Service Providers) employ engineers who specialize in small to mid-size business networks, computer support and security. Services include:
How is Managed Services different from a break-fix model?
Most small companies use the break-fix model of technology management: when technology fails, a consultant is called to fix the problem and the company pays a fee for the service. The Managed Services model focuses on keeping systems up and running for a monthly rate. The Managed Services platform focuses on resolving problems before they can disrupt a business.
